Refund Policy

Last updated: 8 August 2026. This policy applies to paid Devroute Core educational programs confirmed through a separate enrollment agreement. This website does not process checkout.

Eligibility

Self-paced Desk Pass purchases may request a full refund within 14 days of payment if less than 20% of lesson units have been opened and no completion certificate has been issued. Vault Cohort seats may request a full refund up to 7 days before the cohort start date.

Partial refunds

If you withdraw from a Vault Cohort after it starts but before the midpoint, you may receive a 40% partial refund of the tuition paid for that cohort seat, unless materials packages marked non-refundable were delivered in full.

Non-refundable items

Custom workshops already delivered, third-party exam fees paid on your behalf, and completed one-to-one consulting blocks are non-refundable. Microsoft Store purchases, if any, follow Microsoft’s own terms.

Refund process

Email support@devroute-core.digital with your full name, purchase reference, program name, and reason. We confirm eligibility within 5 business days (Korea time).

Processing time and method

Approved refunds are issued to the original payment method within 10–15 business days after approval. Bank timelines may add delay beyond our control.

Cancellation by Devroute Core

If we cancel a cohort, you may choose a full refund or transfer to a later cohort at no extra tuition for the same seat type.

Exceptions

Statutory rights under Korea consumer law remain available where they apply. Documented medical or force-majeure events may be considered for goodwill accommodations outside standard windows.

Contact for refunds

Phone: +82-8-625-2825 · Email: support@devroute-core.digital · Office: Street: 167-6, Samjuopiseutel, Gamjeon-dong; City: Sasang-gu; State/province/area: Busan; Phone number: +82-8-625-2825; Country calling code: +82; Country: Korea;